I.C.O.N by Hair Visual: Hair, Nails & Lash @CBD

More than just a hair salon - intimate, warm and comfortable.

Nestled in the heart of Singapore’s central business district since 2019, I.C.O.N has positioned itself as a modern and trendy hair salon among discerning customers around the Tanjong Pagar area. Operated hands-on by serial entrepreneur, Andrew Yap, who first got into the business because he believed there was a market gap within the industry.

“I believe what we do different at I.C.O.N is that we take the time to understand the customer’s needs and wants for a hairstyle. From the very start, we aim to provide opinions that infuse a customer’s personal features, habits and daily routine into the recommended cut or style.”

— Andrew

Customer-first Culture

Andrew was also quick to highlight that while personalized recommendations are an integral part of the I.C.O.N customer experience, his professional hair stylists will never force their own opinions onto customers. Above all else, customer satisfaction has always been their number one priority since they opened their doors.

Complimentary Consultation Session to Find Your Best Look

To reinforce their commitment to fulfil customer needs, I.C.O.N offers a complimentary one-on-one consultation session to determine potential options for a suitable hair style. This is offered and provided without any obligations involved, however, this is strictly by appointment only.

Pampering Customers with a Suite of Services

I.C.O.N also offers other services like manicure, pedicure and lashes treatment, to provide a holistic one-stop avenue for customers whenever they feel like pampering themselves even further.

Pet-friendly Hair Salon

If you have a pet and your appointment is coming up, feel free to bring them along – I.C.O.N embraces having a pet-friendly environment. The only thing they ask of customers is that they are able to mend their pets for the duration of the visit.

The Owner’s Drive

While sharing his experiences as a business owner, Andrew had a very pragmatic perspective – adopting a tireless work ethic yet grateful for being in an industry he is uber passionate about.

“Some people may think that business owners have a lot of free time available since the boss has employees to get things done. But this is far from the reality in most cases. To be honest, most people are surprised when I say that is not the case. At least for me, if I am not doing something directly related to work, I am trying to find ways to upgrade the skill set of my staff or researching for upcoming trends and looks. I don’t have a lot of free time, but I enjoy this so much. I am lucky because this is something I love so I don’t feel that it is a chore.”

— Andrew

The I.C.O.N Experience

Imagine this.

You get home after a long and hard day at work. You’re tired, low on energy and looking for any type of comfort and morale booster you can get. You get to the dining room, and you see freshly prepared home-cooked food on the table, welcoming you home.

Remember how you felt after eating that home-cooked dinner?

That’s exactly how you’ll feel after your session at I.C.O.N - simply satisfied.